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Frequently Asked Questions

When is your office open?

Our office is open six days a week for your convenience. Call or visit us between the hours of 9 a.m. and 6 p.m. Monday through Saturday!

When are your access hours?

Our access hours run from 6 a.m. to 9 p.m. every day of the week. We’ve found that these times offer a perfect balance of convenience and security for our customers.

Where is your facility located?

Downtown Storage Waco is located at 1225 Franklin Avenue in Waco, TX 76701. 

Do you provide student storage?

We sure do! Our smaller storage unit sizes are ideal for students on a budget, who really just need a place to keep a few things over the holiday and summer breaks. Plus, our facility is located just seven minutes away from Baylor University.

How long is my reservation good for?

A FREE reservation is good for 7 full days. At the end of the 7 days, a lease must be signed and paid for or the storage unit is forfeited.

How far in advance can I sign my lease?

The lease must be signed and paid for no more than 7 days prior to the lease start date.

What is climate control?

Climate-controlled self storage is a feature that makes it easier to keep your belongings protected in the long run. We all know how hot and humid it can get here in Texas. These spaces reduce temperature fluctuations within your unit and provide a stable environment for your valuables.

What communities do you serve?

That’s a great question! Because our facility is located near several major highways, we’re a great option for those who live outside of downtown Waco. Give us a call if you live anywhere in the Greater Waco area.

Do you offer any additional services?

We sure do. Anyone can provide a unit where you can store your things, but it takes a professional storage facility to anticipate your needs and provide the amenities to make your move as simple as possible. Some of these features include affordable packing supplies, onsite moving truck rental, and convenient online bill pay. From day one of your renting experience, you’ll benefit from the services our storage facility provides. Don’t hesitate to contact our manager with any additional questions!


Our office is open from 9 a.m. to 6 p.m. Monday through Saturday, making it easier for our customers to contact our team with their questions. If you’re thinking of renting a storage unit but you’d like to speak with us first, don’t hesitate to get in touch!

Quick Access to Local Highways

Downtown Storage Waco provides quick access to main streets, interstates, and highways in the area. Our property is a short drive away from Magnolia Market, McLennan Community College, Waco Hilton, McLane Stadium, Tinsley Place, Heritage Quarters, The View on 10th, West Campus Lofts, Abbey Glenn, George’s Restaurant, and much more! No one wants to go out of their way to use self storage, which is why we’re confident you’ll love how easily you can find our property from all the local attractions.

Three Miles from Baylor University

With features like extended access hours, affordable packing supplies, and online bill pay, our storage facility is perfect for college students in need of more space. Do you attend Baylor University? Our property is just three miles away! Our team has years of experience in the industry, so whether you’re nervous about getting started or you’re looking for helpful packing tips, we’re on your side.

Located in Downtown Waco

We’re a convenient option for those in the communities of downtown Waco, and the Greater Waco area. If you’re still on the fence, we encourage you to give our team a call. Once you learn more about our accessibility, security, and convenience, you’ll know we’re the right fit for you!

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